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IT Support Engineer
OperationsHybrid — Zürich, CH
Published on 2026-10-14
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The IT Support Engineer at Anthropic will help maintain a smooth IT environment for employees by resolving technical issues across various devices and SaaS platforms. This role emphasizes a strong service mindset and offers opportunities for growth in technical infrastructure work.
About the company
Anthropic builds reliable and interpretable AI systems, including the Claude family of models, for businesses and developers. The company focuses on AI safety research and practical AI assistants for enterprise and consumer use.
What you'll do
- Triage and resolve hardware, software, and networking issues
- Support macOS, ChromeOS, iOS, Android, and SaaS platforms
- Handle employee onboarding, offboarding, and access management
- Write and maintain internal documentation and guides
- Contribute to automation efforts
What we're looking for
- Hands-on IT support experience
- Experience with macOS and Google Workspace administration
- Strong troubleshooting skills
- Basic scripting knowledge in Bash or Python
- Clear communication skills
Nice to have
- Familiarity with zero-trust security concepts
- Networking basics like DNS and VPNs
- Experience with IT project work
- Interest in AI tools for productivity
Benefits
- Competitive compensation
- Generous vacation and parental leave
- Flexible working hours