107K–161K USD / year
IT Support Engineer
OtherOn-site — New York, US
Published on 2026-10-14
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
As an IT Support Engineer at Stripe, you will provide technical assistance and support for computer systems, hardware, and software. You will also facilitate onboarding for new hires and troubleshoot issues related to various SaaS tools and hardware.
About the company
Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.
The team
AMER CorpTech Services team
Stack
macOSChrome OSiOSGoogle WorkspaceSlackZoomJIRAConfluence
What you'll do
- Provide in-person IT HelpDesk assistance
- Respond to technical queries via different channels
- Run diagnostic programs to resolve issues
- Support critical SaaS tools
- Troubleshoot hardware issues
- Facilitate laptop provisioning for new hires
- Maintain IT documentation
- Promote IT best practices
What we're looking for
- 2+ years of IT HelpDesk experience
- Strong knowledge of Apple systems and software
- Experience with Google Workspace and collaboration tools
- Understanding of scripting (e.g., Ruby, Bash, Python)
- Knowledge of imaging and endpoint management tools
Nice to have
- Experience with JIRA and Confluence
- Strong interpersonal skills
- Customer service focus