36.06–48.08 USD / hour
IT Support Specialist II
OtherOn-site — Lindon, Utah
Published on 2026-09-30
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About this role
The IT Support Specialist II will provide Tier 2/3 technical support for a rapidly growing internal user base. Responsibilities include managing IT services, documenting tasks, and troubleshooting technical incidents. The position requires excellent customer service skills and experience with Mac OS and IT tools.
About the company
Human Interest is a technology-driven company that provides affordable and easy-to-manage 401(k) retirement plans for small and medium-sized businesses, helping them offer valuable retirement benefits to their employees.
What we're looking for
- 3-5 years experience in internal IT
- Excellent interpersonal and customer service skills
- Expert level Mac OS experience
- Experience with MDM or RMM tools
- Experience supporting identity management systems
- Ability to work independently and handle multiple priorities
- Experience with compliance frameworks is a plus
Benefits
- 401(k) with employer match
- Health, dental, and vision insurance
- Competitive time off and parental leave
- Mental health support
- Student loan resources
- Monthly work-from-home and lifestyle stipends