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Legal Operations Team Lead

OperationsOn-site — Bengaluru, India
Published on 2026-09-25
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

As a Legal Operations Team Lead at Stripe, you will manage a team of Associates, focusing on supporting them in achieving performance goals and mentoring them in operational excellence. You will also implement process improvements to enhance team productivity and user experience.

About the company

Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.

The team

Stripe Delivery Center

What you'll do

  • Manage operational performance to deliver KPIs
  • Capacity management and scheduling
  • Ensure team skills and resources for success
  • Set clear goals and expectations for performance
  • Foster continuous improvement in processes
  • Support recruitment and hiring initiatives
  • Coach and mentor for career progression
  • Implement productivity enhancements

What we're looking for

  • 3+ years leading operations teams
  • Excellent interpersonal and communication skills
  • Strong planning and time management abilities
  • Collaborative with cross-functional stakeholders
  • Experience in mentoring and providing constructive feedback
  • Ability to engage and motivate team members
  • Subject matter expertise in relevant business line
  • Prior user-facing operations experience

Nice to have

  • Data-driven decision-making skills
  • Experience with operational metrics and dashboards
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