162K–198K USD / year
Manager, Customer Success | Remote on West Coast
Customer successRemote — Washington State, California, Colorado, Texas
Published on 2026-10-05
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About this role
The role involves building and leading a high-performing Customer Success team on the West Coast to drive adoption and retention for n8n's enterprise customers. You will partner with various teams to enhance the customer journey and are expected to establish operational excellence.
About the company
n8n is a workflow automation platform that lets teams connect apps and build AI-powered automations with a visual editor or code.
The team
Customer Success
What you'll do
- Lead strategic enterprise accounts
- Build and develop a high-performing team
- Establish operational processes
- Shape customer journey with cross-functional teams
What we're looking for
- 2–3+ years of people management experience
- 7-10 years in Customer Success or related roles
- Tech industry experience
- Operational discipline
Nice to have
- High-growth leadership trajectory
- Familiarity with automation and AI
- Experience across multiple companies
Benefits
- Competitive compensation
- Equity options
- Work/life balance with 20 vacation days
- Health and wellness benefits