94K–118K GBP / year

Manager, Key Accounts - Hotels

SalesWorkplace — London, United Kingdom
Published on 2026-10-21
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About this role

Lead Airbnb Hotels’ new global Key Accounts team, acquiring and managing high-value multinational hotel groups. Shape the team’s strategy and playbook, and drive partner growth, supply acquisition, and quarterly business targets.

About the company

Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.

The team

Airbnb Hotels team; reports to the Global Head, Hotel Enterprise and Connectivity Partnerships.

What you'll do

  • Build, lead, coach, and mentor a globally distributed team of Enterprise Account Managers.
  • Own global Key Accounts strategy, account plans, and quarterly revenue, supply acquisition, and OKR targets.
  • Manage hotel-group relationships from negotiation and deal signing through onboarding and ongoing account growth.
  • Establish team KPIs and operating rhythms, analyze performance, and identify growth opportunities.
  • Partner with Product, Technical Support, Connectivity, RevOps, regional field teams, and other cross-functional groups.
  • Represent Airbnb at industry and partner events; organize internal partner events and team gatherings.

What we're looking for

  • 12+ years of professional experience, including 8+ years in sales or account management in travel, hospitality, or e-commerce.
  • 6+ years managing high-performing teams and a record of meeting or exceeding goals.
  • Experience leading globally distributed teams and delivering supply acquisition and revenue growth across international markets.
  • Established relationships with or deep knowledge of major global hotel groups.
  • Track record creating teams, processes, or initiatives in entrepreneurial environments.
  • Experience preparing and executing complex, high-value partner negotiations.
  • Strong strategy, analytical, coaching, communication, and senior stakeholder-influencing skills.
  • Fluent English and willingness to travel globally up to 60%.

Nice to have

  • Hospitality technology experience, including OTAs and hotel distribution.
  • Experience developing global partner channel sales and marketing initiatives.
  • Proficiency with Salesforce, Asana, Airtable, Tableau, Looker, or Claude.
  • French or another major European language.

Benefits

  • May be eligible for a bonus, equity, benefits, and Employee Travel Credits.
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