150K–170K USD / year
Manager, Renewals
SalesRemote — EST
Published on 2026-10-08
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Manager, Renewals will lead a team of Renewal Managers to oversee the renewal process across Tines' customer base. This role focuses on enhancing customer relationships, managing complex negotiations, and ensuring growth in renewal performance.
About the company
Tines is a security automation platform that helps security and IT teams build no-code workflows to respond to alerts and operational tasks.
The team
Renewals team within Customer Experience
What you'll do
- Lead and develop a team of Renewal Managers
- Own renewal performance across the portfolio
- Establish and maintain a consistent renewal forecast
- Guide complex customer negotiations
- Collaborate with Customer Success and Sales teams
- Develop scalable renewal motions across customer segments
- Establish metrics to measure renewal effectiveness
- Recruit and retain strong commercial talent
What we're looking for
- 7+ years in SaaS or customer-facing environment
- 3+ years of people leadership experience
- Experience managing a recurring revenue portfolio
- Strong understanding of SaaS business metrics
- Experience with renewal forecasts
- Strong judgment in pricing and negotiations
- Ability to coach teams through commercial situations
- Analytical skills for trend identification