Manager, Solutions Architecture

About this role

Lead Stripe’s Solutions Architecture function for existing customers, building and developing a pre-sales engineering team. The role focuses on customer growth through upsells and cross-sells, while partnering across sales, product, and technical teams to improve outcomes and influence product direction.

About the company

Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.

The team

Solutions Architecture team, focused on pre-sales support for existing business.

Stack

What you'll do

• Recruit, lead, retain, and coach a high-performing pre-sales team.
• Set segment strategy and drive execution with cross-functional partners.
• Help grow existing business through upsell and cross-sell initiatives.
• Partner with sales, marketing, product, and technical teams on go-to-market plans.
• Engage executives and lead executive briefings with key customers.
• Represent customer needs to product teams and influence priorities.
• Build team performance measurement processes and handle technical escalations.

What we're looking for

• At least 3 years of pre-sales leadership and 10+ years in technical sales.
• Experience building and leading solutions architecture or engineering teams.
• Experience with enterprise, digital-native, or SaaS platform business models.
• Technical sales experience with APIs and/or payments.
• Strong executive presence and relationship-building skills.
• Bachelor’s degree or equivalent military experience.
• Willingness to travel approximately 25%.

Nice to have

• Experience in SaaS or usage-based businesses.

Benefits

• Equity
• Company bonus or sales commissions/bonuses
• Retirement plans
• Health benefits
• Wellness stipends