234K–278K USD / year
Manager, Solutions Engineering | East Coast | Remote
SalesRemote — East Coast, United States
Published on 2026-11-12
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About this role
Lead and grow Grafana Labs’ regional enterprise Solutions Engineering team, balancing people management with direct customer and field responsibilities. Partner across Sales, Customer Experience, Marketing, Product, and Engineering to drive adoption and exceed regional targets.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
What you'll do
- Recruit, develop, coach, and manage a high-performing team of presales Solutions Engineers
- Lead customer engagements and executive sponsorship for key regional accounts
- Partner with Sales leadership on pipeline generation, marketing initiatives, and community events
- Guide customer evaluations through discovery, demonstrations, workshops, technical validations, and mutual account plans
- Coordinate customer feedback with Product Management and Engineering to inform product direction
- Own regional planning, team cadence, and performance against quarterly targets
What we're looking for
- Located on the East Coast
- At least 5 years of experience in the high-tech industry
- Experience mentoring, developing, and managing people
- Experience selling monitoring, data, or visualization products
- Experience with a formal sales methodology or qualification frameworks such as MEDDPICC
- Ability to own a book of business and exceed quarterly targets
- Experience partnering with Sales leadership
Nice to have
- Experience in open-source selling or cloud-first/product-led go-to-market motions
- Experience with DevOps practices and tools such as IaC, CI/CD, or GitHub Actions
Benefits
- Restricted Stock Units (RSUs)
- 30 days of annual leave, including three company shutdown days
- In-person onboarding