234K–278K USD / year
Manager, Solutions Engineering | West Coast | Remote
SalesRemote — West Coast, United States
Published on 2026-11-13
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About this role
Lead and grow a regional team of commercial presales Solutions Engineers at Grafana Labs. Partner with Sales, Customer Experience, Marketing, Product, and Engineering to drive adoption, customer success, and regional financial results.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
What you'll do
- Recruit, onboard, coach, and manage a high-performing team of presales Solutions Engineers.
- Balance team leadership with hands-on field work, including executive sponsorship of key regional accounts.
- Partner with Sales leadership on pipeline generation, marketing initiatives, and community events.
- Help customers plan adoption of Grafana products and develop programs and materials to support success.
- Represent customer requirements to Product Management and Engineering.
- Lead the team's prospect evaluation cadence, including discovery, demonstrations, workshops, technical validations, POVs, and mutual account plans.
- Own regional planning and help build pipeline for new-logo targets.
What we're looking for
- Located on the West Coast.
- At least 5 years of experience in the high-tech industry.
- Experience mentoring, developing, and managing people's performance.
- Experience selling monitoring, data, or visualization products.
- Experience with a formal sales methodology or qualification framework such as Command of the Message or MEDDPICC.
- Ability to own a book of business and drive individual and team performance against quarterly targets.
- Experience partnering with Sales leadership.
Nice to have
- Experience with open-source selling or cloud-first/product-led go-to-market motions.
- DevOps experience, including infrastructure as code, CI/CD, or GitHub Actions.
Benefits
- Restricted stock units (RSUs).
- 30 days of annual leave per year, including 3 Grafana Shutdown Days.
- In-person onboarding.