25K–25K EUR / year
Market Associate Intern, Experiences
OperationsHybrid — Paris, France
Published on 2026-11-11
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About this role
Support Airbnb’s Paris Experiences portfolio through host operations, account management, performance reporting, and supply growth. The role combines day-to-day host and guest case management with projects to improve listing quality and identify opportunities to expand local Experiences.
About the company
Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.
The team
EMEA Experiences team
What you'll do
- Support the Senior Market Manager with top accounts and recurring performance reports.
- Handle host requests, listing updates, review removal requests, and guest cases.
- Coordinate host calls, workshops, and events.
- Follow up on escalations with product, engineering, and API partners until resolved.
- Manage long-tail Paris hosts, improve listing quality, and flag churn risks.
- Review Experience pages, source new supply, and identify supply gaps using guest feedback and market research.
What we're looking for
- Current student or recent graduate, with a degree completed within the last 12 months.
- Fluent in French and English.
- Highly organized and detail-oriented, able to manage multiple cases and follow through to resolution.
- Strong communication and cross-functional collaboration skills.
- Interest in hospitality, tourism, or community-focused experiences.
- Comfort with data and performance metrics.
- Authorized to work in France; relocation and visa sponsorship are not available.
Nice to have
- Comfort troubleshooting tools and reading technical logs.
Benefits
- Employee Travel Credits