2K–2K EUR / month
Media Automation Specialist
OperationsRemote — Bulgaria
Published on 2026-11-06
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About this role
Configure and improve automated workflows supporting Muck Rack’s global media intelligence services. The role focuses on transitioning manual processes into reliable automation while maintaining accurate, timely client deliverables.
About the company
Muck Rack is a PR and communications platform that helps teams manage media relationships, monitor coverage across news and social, and measure how brands show up in public conversations.
Stack
n8nMakeZapierPower AutomateGoogle Apps ScriptAPIsWebhooksSpreadsheets
What you'll do
- Migrate manual media-services processes into scalable automated workflows
- Configure and maintain automations for content acquisition, validation, tagging, summarization, and delivery
- Monitor workflow health and troubleshoot errors, performance issues, and data-quality concerns
- Document workflows, standard operating procedures, and client configurations
- Coordinate with internal teams and vendors to implement client requirements
- Test workflow changes and validate outputs against client requirements
- Identify ways to reduce manual effort and improve service reliability and efficiency
What we're looking for
- Experience or strong interest in workflow automation, systems configuration, process improvement, or operational tooling
- Familiarity with workflow-automation tools such as n8n, Make, Zapier, or Power Automate
- Comfort working with APIs, webhooks, spreadsheets, structured data, or integrations
- Strong analytical, troubleshooting, and data-quality skills
- Ability to turn operational needs into repeatable workflows
- Experience documenting processes or maintaining operational configurations
- Clear communication and a collaborative, proactive approach
Nice to have
- Experience in media monitoring, media intelligence, content operations, customer onboarding, or vendor management
Benefits
- Permanent remote setup
- Home-office stipend, phone and internet reimbursement, and coworking membership
- Up to 10% travel, including an expected annual company offsite in Mexico
Hiring process
- 30-minute Talent Team interview
- One-hour hiring manager interview
- Panel interviews, including cross-departmental coordination and typical IT workloads
- 30-minute executive interview
- 30-minute Bar Raiser interview