Mid-Market Account Executive, UK & Ireland

About this role

Drive new customer acquisition for Customer.io across mid-market accounts in the UK and Ireland. Own the full sales cycle, from prospecting and discovery through demonstrations and closing, with a mix of inbound, SDR/BDR-sourced, and self-sourced opportunities.

About the company

Customer.io provides a customer engagement platform that enables businesses to send personalized messages to their audience through various channels. The company serves organizations seeking to enhance their marketing automation and communication strategies.

What you'll do

• Build and manage pipeline through inbound leads, SDR/BDR-supported leads, and outbound prospecting
• Manage the full sales cycle from prospecting and discovery to demonstrations and closing
• Analyze customer needs and connect Customer.io’s solutions to business outcomes
• Coordinate with SDR/BDR teams on lead quality and collaborate with Customer Success and Technical Support on handoffs
• Track and report pipeline status and progress toward sales targets

What we're looking for

• At least 3 years of full-cycle B2B SaaS or MarTech sales experience with mid-market accounts
• Proven success in new customer acquisition and closing, including generating pipeline through outbound prospecting
• Experience with MEDDPICC or a similar consultative sales methodology
• Strong written and verbal communication, discovery, and problem-solving skills
• Eligible location: United Kingdom or Ireland

Nice to have

• B2B MarTech sales experience

Benefits

• Stock options
• 16 weeks of paid parental leave
• Unlimited PTO
• Remote work and wellness stipends
• Professional development budget
• Medical, dental, vision, mental health, and supplemental insurance premiums covered for employees and their families

Hiring process

1. 30-minute recruiter video call
2. 45-minute manager video call
3. 30-minute bar raiser video call
4. 60-minute case study and discovery call with the hiring team