New Associate Account Executive, UK & Ireland

About this role

Own the full sales cycle for startup customers, from prospecting and discovery through demos and closing. The role combines inbound opportunities with high-volume self-sourced outbound prospecting, with typical deals around $20,000 ACV.

About the company

Customer.io provides a customer engagement platform that enables businesses to send personalized messages to their audience through various channels. The company serves organizations seeking to enhance their marketing automation and communication strategies.

What you'll do

• Build and manage a pipeline using self-sourced and SDR-supported leads
• Prospect into startup accounts and acquire new customers
• Lead discovery, demos, and deal closing
• Understand startup growth needs and position relevant solutions
• Coordinate with SDR, Customer Success, and Technical Support teams
• Track and report sales activity, conversion, pipeline, and target progress

What we're looking for

• 1+ year of full-cycle B2B SaaS or MarTech sales experience, or a strong SDR/BDR background ready to move into a closing role
• Experience with new customer acquisition and outbound prospecting
• Familiarity with MEDDPICC or a similar consultative sales framework, or eagerness to learn
• Excellent written and verbal communication skills
• Ability to identify startup business needs and position relevant solutions
• Must be located in the UK or Ireland

Nice to have

• B2B SaaS or MarTech sales experience

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for employees and their families
• 16 weeks of paid parental leave
• Unlimited PTO
• Remote work and wellness stipends
• Professional development budget

Hiring process

1. 30-minute recruiter screening
2. 30-minute video call with the hiring manager
3. 30-minute demo call with the hiring team