New Outbound Business Development Representative - USA (Remote)

About this role

Customer.io is seeking an Outbound Business Development Representative to proactively identify and engage potential customers. This role focuses on building a strong sales pipeline by researching target accounts, initiating outreach, and collaborating with marketing and sales teams.

About the company

Customer.io provides a customer engagement platform that enables businesses to send personalized messages to their audience through various channels. The company serves organizations seeking to enhance their marketing automation and communication strategies.

What you'll do

• Research and identify target accounts
• Initiate outreach through cold calls, emails, and social media
• Qualify leads based on business fit and timing
• Schedule meetings between prospects and the sales team
• Maintain accurate records in CRM
• Collaborate with marketing to improve outreach strategies
• Nurture relationships with interested prospects
• Update manager on outreach activity and progress

What we're looking for

• Strong communication skills
• Resilience with rejection
• Excellent organization and attention to detail
• Familiarity with CRM tools
• Proven track record in lead generation
• Ability to work independently in a fast-paced environment

Nice to have

• 1–2 years experience in outbound sales
• Prior experience at a SaaS company
• Familiarity with sales methodologies
• Business proficient in French

Benefits

• 100% coverage of medical, dental, and vision insurance
• 16 weeks paid parental leave
• Unlimited PTO
• Remote work and wellness stipends
• Professional development budget

Hiring process

1. 30-minute video call with a Recruiter
2. 30-minute video call with the Hiring Manager
3. Take Home Assignment
4. 45-minute Assignment Review Call with two Managers