136K–160K USD / year
Operations Engineer, BizTech
OperationsRemote — usa
Published on 2026-10-12
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About this role
As an Operations Engineer at Airbnb, you'll utilize AI to enhance operational health, manage ticket queues, and automate workflows. The role focuses on incident management and using AI tools to improve efficiency and service quality within corporate operations.
About the company
Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.
The team
Global Operations team
Stack
PythonGoJavaScriptTypeScriptBashTableauGrafanaPrometheus
What you'll do
- Manage the ticket queue and resolve requests
- Participate in on-call and incident response
- Build and maintain monitoring dashboards
- Use AI-assisted tools for analysis and documentation
- Write and maintain code to automate workflows
- Collaborate with global stakeholder teams
What we're looking for
- 3+ years of experience with observability tools
- 3+ years working with data querying and pipelines
- Knowledge of network fundamentals and hardware
- Experience with Infrastructure as Code
- Hands-on experience with CI/CD and automation tools
Nice to have
- Experience supporting enterprise SaaS tools
- Familiarity with SSO/identity integration