Salary not listed
Operations Training Regional Lead
OperationsOn-site — Kinshasa, DRC
Published on 2026-09-21
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Operations Training Regional Lead will oversee training activities for the Agent Network in the DRC. This role involves strategic planning, execution of training sessions, and evaluation of training effectiveness.
About the company
Wave provides financial software solutions tailored for small businesses, focusing on simplifying accounting, invoicing, and payment processing. Their user-friendly platform helps entrepreneurs manage their finances efficiently, promoting business growth.
What you'll do
- Lead training needs assessments and identify operational improvements
- Translate training materials into English and French
- Plan and deliver training sessions, both in-person and digitally
- Evaluate training program effectiveness
What we're looking for
- Fluent in French and English, with knowledge of local languages
- 5+ years in training or managing an agent network
- Experience in learning & development or teaching
- Strong public speaking and training facilitation skills
Benefits
- Generous health insurance for employees and dependents
- Support for working parents, including parental leave
- Airtime reimbursement
- Free food and office amenities