Partner Delivery Manager | Remote | Europe
OperationsRemote — Europe
Published on 2026-10-23
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Build and scale n8n’s partner delivery program for customer engagements, including Forward Deployed Engineering services. The role owns delivery operations, partner commercial governance, performance standards, and customer outcomes across a distributed partner ecosystem.
About the company
n8n is a workflow automation platform that lets teams connect apps and build AI-powered automations with a visual editor or code.
The team
Sales, Customer Success, and Forward Deployment
What you'll do
- Develop delivery playbooks, engagement processes, and quality standards for partner-led engagements
- Coordinate engagement intake and partner allocation with internal teams
- Manage partner SOWs, subcontracting agreements, rate cards, billing, and cost tracking
- Define partner KPIs and SLAs, run performance reviews, and drive improvement actions
- Track partner capacity and coordinate partner onboarding, certification, access, and offboarding
- Ensure engagements have clear scope and success criteria, resolve delivery risks, and support smooth handoffs to Customer Success
What we're looking for
- 5+ years in partner delivery, professional services operations, or vendor/subcontractor management in a technology company
- Experience drafting, negotiating, and managing SOWs, subcontracting agreements, and partner commercial frameworks
- Experience building partner KPIs, SLAs, and governance processes
- Strong cross-functional collaboration with Legal, Finance, Sales, Customer Success, and Partnerships
- Highly organized, detail-oriented, and effective at managing multiple engagements
- Comfortable building scalable processes in a fast-moving environment
Nice to have
- Experience with global systems integrators or large professional services organizations
- Familiarity with staff augmentation, partner-led workshops, or hackathons
- Background in workflow automation, systems integration, or low-code platforms
Benefits
- 30 days of vacation in Europe, plus local public holidays
- Equity
- €1,000 annual learning and development budget
- Remote-first work across Europe with regular team off-sites
- €100 monthly allowance to support open-source projects