265K–320K USD / year
Partner Enablement Lead, Beneficial Deployments
Customer successHybrid — San Francisco, CA, New York City, NY
Published on 2026-10-22
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About this role
Build and run a train-the-trainer program that enables trusted nonprofit and education intermediaries to onboard organizations and deliver Claude workshops independently. The role owns training materials, qualification and recertification, quality standards, and program metrics, while helping scale Claude Corps’ impact.
About the company
Anthropic builds reliable and interpretable AI systems, including the Claude family of models, for businesses and developers. The company focuses on AI safety research and practical AI assistants for enterprise and consumer use.
The team
Beneficial Deployments team; reports to the Customer Success Lead for Beneficial Deployments and works with Customer Success, Partnerships, Claude Corps, and Education teams.
Stack
ClaudeSkilljar
What you'll do
- Own the nonprofit train-the-trainer program, including tracks, qualification, credentials, and recertification.
- Create activation playbooks and workshop materials for intermediaries to use.
- Recruit and qualify pilot intermediaries, then establish a repeatable application and placement process.
- Deliver enablement and build a peer community for intermediary trainers.
- Support enablement strategy for Claude Corps and feed field learnings into content and product feedback.
- Maintain quality through teach-backs, mock sessions, shadowing, and performance benchmarks.
- Manage program operations, content updates, learning resources, agreements, and attribution.
- Track program metrics and improve the model based on activation, effort, and quality data.
What we're looking for
- 7+ years of experience in enablement, training, or program management.
- Experience building and running a train-the-trainer program that enables others to deliver training consistently.
- Experience designing and delivering adult learning programs, including curriculum, facilitator guides, and assessments.
- Experience with nonprofit-sector intermediaries such as networks, capacity builders, funders, or technical assistance providers.
- Hands-on experience using Claude or other AI tools.
Nice to have
- Experience with certification or badging programs, assessment design, and recertification.
- Experience with Skilljar or another learning management system, partner portals, or resource hubs.
- Experience facilitating change management or AI fluency programs for non-technical teams.
- Experience at a capacity-building organization, intermediary, or sector-serving edtech or technology company.
- Experience coordinating contractors or vendors across multiple programs.
Benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours