63K–92K USD / year
Partner Operations Specialist
OperationsRemote — Canada/United States
Published on 2026-09-28
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About this role
The Partner Operations Specialist will work closely with the Partner Operations Lead to monitor and analyze partner performance. This data-focused role involves building and maintaining reporting tools, investigating discrepancies, and supporting escalation workflows for partner accountability.
About the company
Super is a technology company that focuses on providing users with streamlined solutions for managing their digital subscriptions and services. The company aims to simplify the way individuals interact with various online platforms to enhance their overall experience.
The team
Partner Operations team
What you'll do
- Monitor partner performance against key metrics
- Build and maintain partner scorecards and dashboards
- Support dispute, credit, and escalation workflows
- Use data analytics to identify trends and recommend actions
- Collaborate cross-functionally with Finance, Data, and other teams
What we're looking for
- 1-4 years of relevant experience in operations or analytics
- Strong analytical skills and attention to detail
- Experience with data assessment tools like Excel and SQL
- Excellent organizational skills
- Knowledge of customer service practices in relevant sectors
Nice to have
- Experience in the Fintech or Travel sector
- Familiarity with data visualization tools
Benefits
- Remote-first flexibility with the option to work anywhere
- Unlimited PTO and time to recharge
- Weekly meal credits and travel discounts
- Generous parental leave
- Wellness budgets and personal development funds