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Partner Program Manager
OperationsRemote — United States
Published on 2026-10-21
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Own and improve global partner programs that support customer acquisition, commitments, adoption, renewals, and expansion. This strategic individual contributor role coordinates cross-functional teams, develops program guidance and incentives, and measures impact on pipeline, revenue, and customer outcomes.
About the company
GitLab is a DevSecOps platform that brings source control, CI/CD, security, and project management into a single application. It helps engineering teams plan, build, secure, and ship software faster.
The team
GitLab Ecosystem team
What you'll do
- Own the roadmap and execution of assigned global partner programs across Acquire, Commit, and Consume.
- Coordinate program requirements, milestones, risks, and decisions across global cross-functional teams.
- Improve the partner journey from onboarding and capability building through activation, co-selling, adoption, and expansion.
- Support partner incentive design and build business cases with Finance and Ecosystem leadership.
- Maintain program guides, eligibility rules, approval flows, and compliant documentation.
- Create launch materials, playbooks, and training to drive program adoption.
- Define program success measures and report performance with Revenue Operations.
- Use performance data to recommend investment changes and reduce exceptions and manual work.
What we're looking for
- Experience in partner programs, channel strategy, alliances, ecosystem operations, or a related go-to-market function.
- Track record of taking complex programs from design through launch, adoption, measurement, and iteration.
- Understanding of partner economics, incentives, deal registration, MDF, services programs, co-selling, and rules of engagement.
- Ability to lead global cross-functional work without direct authority.
- Analytical judgment connecting program activity to pipeline, revenue, and customer outcomes.
- Strong written communication and ability to explain complex commercial concepts clearly.
- Program management skills across prioritization, dependencies, risk, and follow-through.
Nice to have
- Familiarity with SaaS, cloud, DevOps, or AI partner ecosystems.
- Experience with consumption-based pricing or hyperscaler marketplace and co-sell programs.
Benefits
- Flexible paid time off
- Equity compensation and employee stock purchase plan
- Parental leave
- Growth and development fund
- Team member resource groups