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Payments Analyst
OperationsOn-site — Bengaluru, India
Published on 2026-11-02
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Own operational investigations into payment failures and reconciliation discrepancies across Stripe’s global payments platform. The role combines SQL-driven analysis, incident response, financial data validation, and process automation, with high autonomy and cross-functional coordination.
About the company
Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.
The team
Payments team within the Stripe Delivery Center (SDC).
Stack
SQL
What you'll do
- Investigate payment and reconciliation issues, ensuring accurate ledgering and resolving discrepancies.
- Monitor payment performance, triage alerts, diagnose causes, and communicate findings.
- Handle complex escalations from internal teams and support groups.
- Coordinate incident resolution with banks, card networks, and payment processors.
- Validate financial data with finance and infrastructure engineering teams.
- Lead automation and process improvements to reduce manual work.
- Create and maintain SOPs, runbooks, and technical documentation.
What we're looking for
- 3–7 years of experience in technical operations, payments operations, or fintech.
- Advanced SQL, including joins, window functions, and aggregations.
- Strong understanding of payment flows, from authorization through settlement and reconciliation.
- Experience independently resolving high-severity financial or payments incidents.
- Experience analyzing large financial datasets and reconciling discrepancies.
- Ability to coordinate complex cross-functional workflows.
- Demonstrated process improvement or automation experience.
- Strong English communication, documentation, and prioritization skills.
Nice to have
- Experience with card networks, acquiring banks, or payment processors.
- Payment cost optimization experience.
- Accounting and financial reconciliation knowledge.
- Experience at a high-growth fintech or global payments company.
- Experience improving payment monitoring and alerting.
- Experience developing AI-driven workflow automation.
Hiring process
- Recruiter screen
- Technical or skills-based assessment
- Interviews with the team