77K–96K USD / year
Payroll Operations Specialist
OperationsWorkplace — US
Published on 2026-09-28
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Payroll Operations Specialist is responsible for ensuring compliance in payroll operations across various registrations and business requirements. You will manage workflows, resolve operational issues, and communicate effectively with internal teams and external partners.
About the company
Mercury provides banking and financial software for startups, combining business accounts, cards, and money-management tools designed for venture-backed companies.
What you'll do
- Own end-to-end workflows for payroll and compliance operations.
- Research state and local requirements for employer accounts.
- Work with government agencies and insurance carriers.
- Manage account and policy lifecycle changes.
- Investigate and resolve operational issues.
- Maintain accurate customer records and status tracking.
- Communicate requirements clearly to partners.
- Identify recurring issues and improve processes.
What we're looking for
- 2+ years in payroll operations or related field.
- Strong ownership and problem-solving skills.
- Excellent attention to detail.
- Strong written and verbal communication skills.
- Comfortable working with government agencies and partners.
- Willingness to develop subject-matter expertise.
Nice to have
- Experience with multi-state employer registrations.
- Experience with workers’ compensation administration.
- Experience with business compliance filings.
- Background in payroll or fintech environments.