Payroll Specialist

About this role

Own UK payroll processing for a portfolio of Sona customers, handling standard and mid-complexity payrolls across multiple pay frequencies. The role combines payroll operations and client support in a fast-growing bureau, with opportunities to help improve processes as it scales.

About the company

Sona is an AI workforce management platform for frontline organisations, covering scheduling, time and attendance, HR, and payroll.

The team

Payroll Bureau

What you'll do

• Process end-to-end UK payrolls for multiple clients and pay frequencies
• Manage client queries and provide timely updates within SLA
• Process statutory payments, court orders, holiday pay calculations, Alabaster reviews, and National Minimum Wage checks
• Manage pension auto-enrolment, contributions, reconciliations, and submissions
• Reconcile and submit payments via BACS, Faster Payments, and SEPA
• Manage HMRC filings, year-end processing, and payroll journal reconciliations
• Build client relationships, flag product bugs, and identify process improvements

What we're looking for

• At least 2 years of independent experience processing multiple UK payrolls
• Working knowledge of UK payroll and tax compliance
• Strong organisation and communication skills, including managing a busy support-ticket queue
• Comfortable with Excel, including VLOOKUPs, pivot tables, and concatenation, and Google Suite
• Methodical and accurate when working at high volume

Nice to have

• Experience in a payroll bureau or outsourced payroll environment
• CIPP or equivalent qualification
• Exposure to Irish payroll, including PAYE, PRSI, and USC
• Confidence using AI tools in day-to-day work

Benefits

• Share options
• 35 days of annual leave, including 10 flexible public holiday days
• Additional annual leave for each year of service
• Pension contributions matched up to 5%
• Health insurance
• Enhanced parental leave and pay
• Childcare salary-sacrifice scheme
• Annual all-expenses-paid team retreats