111K–124K USD / year
People Operations Generalist
People/HRHybrid — San Francisco, California, United States; New York, New York, United States
Published on 2026-10-29
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About this role
Provide operational support across employee lifecycle processes, benefits, global mobility, and HR systems. Manage routine workflows and employee inquiries with accuracy, care, and appropriate escalation of sensitive or exceptional cases.
About the company
Notion builds an all-in-one workspace for notes, docs, wikis, and project management. It serves individuals and teams that want connected knowledge and work in one place.
What you'll do
- Process HRIS and employee lifecycle transactions and maintain accurate employee data.
- Triage and resolve employee questions through a support ticketing system.
- Coordinate benefits transactions and help resolve eligibility or data discrepancies.
- Track immigration and relocation cases, milestones, and follow-ups.
- Maintain employee files and support compliance workflows and audits.
- Document and improve processes and operational procedures.
What we're looking for
- At least 2 years of experience in People Operations, benefits administration, global mobility coordination, or related service operations.
- Workday proficiency, including employee data management, lifecycle changes, and reporting.
- Experience handling employee inquiries through a case-tracking or ticketing system.
- Strong written communication, prioritization, attention to detail, and discretion with sensitive data.
- Ability to manage repeatable workflows independently and coordinate across employees, vendors, counsel, and internal partners.
Nice to have
- Experience with ticketing platforms such as Zendesk or ServiceNow.