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People Operations Systems Administrator
OperationsOn-site — Mexico City, MX
Published on 2026-09-24
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
As a People Operations Systems Administrator, you will manage Tier 2 support requests for recruiting systems, troubleshoot issues, and collaborate with various teams to enhance system functionality. You will be responsible for processing workflow requests, documenting issues, and improving support processes across recruiting platforms. The role is ideal for someone who enjoys operational challenges and values efficient system performance.
About the company
Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.
The team
Recruiting Systems Operations
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What you'll do
- Manage and resolve Tier 2 support requests
- Troubleshoot various recruiting systems
- Process recruiting workflow requests
- Monitor request volume and identify improvement opportunities
- Create and improve support documentation and runbooks
- Participate in release testing and validation
- Partner with People Systems administrators on support priorities
What we're looking for
- Experience in recruiting operations or systems support
- Ability to troubleshoot system issues and document processes
- Strong attention to detail and organizational skills
- Experience with Jira, Salesforce, or similar tools
- Fluent in English
Nice to have
- Experience with Greenhouse or similar ATS
- Familiarity with tools like BrightHire and LinkedIn Recruiter
- Spanish fluency