88K–110K USD / year
People & Workplace Operations Associate
People/HRHybrid — San Francisco, California, United States
Published on 2026-11-06
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About this role
Support employee lifecycle programs and day-to-day workplace operations for AllTrails. The role combines People Operations administration, employee support, process improvement, and serving as the primary liaison for the San Francisco office.
About the company
AllTrails is a platform dedicated to outdoor enthusiasts, providing a comprehensive database of trail information, user-generated reviews, and mapping tools to help users find and explore hiking, biking, and running trails. The company focuses on enhancing outdoor experiences for all levels of adventurers.
What you'll do
- Coordinate interview scheduling, preboarding, orientation, offboarding, and employee record updates
- Coordinate leave administration and escalate complex cases
- Respond to employee and manager questions and route complex matters to People team partners
- Support People programs, intern operations, and process improvements
- Manage daily office operations, supplies, shipping, expenses, and facilities requests
- Host office events and team gatherings and maintain workplace procedures
What we're looking for
- At least 2 years of experience in People Operations, HR administration, workplace operations, or a related role
- Strong organization, attention to detail, and reliable follow-through
- Service-oriented communication style and sound judgment handling confidential information
- Comfortable speaking to groups, hosting gatherings, and building rapport
- Able to work onsite in the San Francisco office every Wednesday and additional days as needed
- Initiative to document workflows and identify practical process improvements
Nice to have
- Direct People Operations experience
- Experience with Rippling
- Familiarity with Slack, Google Workspace, or Glean
Benefits
- Equity and performance-based bonuses
- Health, dental, and vision coverage
- Unlimited PTO and company holidays
- Paid parental leave
- 401(k) match
- Remote work stipend
- Annual learning stipend