Pre-sales Engineer (EU/UK Based - Remote)

About this role

Own the technical side of enterprise sales for Duvo’s AI-powered operational automation platform. Lead customer discovery, build workflow-specific pilots, and guide technical evaluations through to contract and handoff to Forward Deployed Engineering.

About the company

Duvo builds an agentic automation platform that helps enterprises execute end-to-end operational work across legacy systems, UIs, and APIs.

The team

Go to Market; works closely with regional Account Executives and reports to Tom.

Stack

What you'll do

• Map customer processes and define pilot scope and success criteria.
• Connect proposed solutions to measurable business outcomes.
• Build and demonstrate pilots using customer workflows, data, approval rules, and systems.
• Lead security reviews, integration sizing, RFPs, and architecture discussions.
• Support customers through early platform testing and resolve evaluation blockers.
• Manage scope, timelines, and success metrics; stay involved through pilot delivery.
• Create reusable demo assets, runbooks, and discovery patterns.

What we're looking for

• 5+ years in pre-sales, solutions engineering, applied AI, enterprise automation, or forward-deployed roles.
• Hands-on experience with LLMs, agentic workflows, tool use, evaluation, and practical limitations.
• Strong process discovery and systems-thinking skills.
• Comfort with APIs, JSON, webhooks, SQL, and basic Python or JavaScript.
• Strong commercial judgment and ability to qualify use cases and quantify value.
• Excellent communication across operator, technical, and executive audiences.
• Experience delivering discovery-led demos; fluent English.
• Willingness to travel to customer sites.

Nice to have

• Retail or consumer-goods experience.

Benefits

• Competitive salary and equity.
• Remote work across Europe or the US, with regional customer travel and quarterly team offsites.
• Opportunity to build the pre-sales function in the region.

Hiring process

1. Screening call
2. Hiring manager interview
3. Case study
4. Final round