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Premium Agent Network Officer
OperationsOn-site — Abidjan, Côte d'Ivoire
Published on 2026-09-16
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About this role
The Premium Agent Network Officer will identify, train, roll out, and manage a network of premium agencies across Côte d'Ivoire. This role involves the assessment and selection of agent outlets, training agents, and managing the performance of agents against targets.
About the company
Wave provides financial software solutions tailored for small businesses, focusing on simplifying accounting, invoicing, and payment processing. Their user-friendly platform helps entrepreneurs manage their finances efficiently, promoting business growth.
What you'll do
- Assess and select premium agent outlets
- Gather requirements and negotiate contracts for premises
- Set up the premium outlet
- Train Premium Agents and their assistants
- Manage premium agents’ performance
- Oversee outlet maintenance and contracts
- Maintain relationships with partners
What we're looking for
- 2+ years of experience in a similar role
- Fluency in French and decent English
- Willing to relocate if not already located
- Local language skills are a plus
- Knowledge of building works supervision
Nice to have
- In-depth knowledge of the product and agent network
Benefits
- Generous health insurance
- Parental leave policies
- Subsidized childcare
- Gym membership subsidies
- Free food