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Premium Cash Assistant
OperationsOn-site — Lilongwe, Malawi
Published on 2026-10-26
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About this role
Manage cash and e-float liquidity at a premium mobile-money outlet, supporting customers and agents. The role handles cash controls, reconciliation, treasury records, and coordination with head office and cash-in-transit teams.
About the company
Wave provides financial software solutions tailored for small businesses, focusing on simplifying accounting, invoicing, and payment processing. Their user-friendly platform helps entrepreneurs manage their finances efficiently, promoting business growth.
What you'll do
- Manage access to the safe and oversee cash movements between the safe and PAA accounts
- Count end-of-day cash and reconcile premium agent outlets daily
- Record cash-management transactions accurately in the treasury system
- Request funds from head office to prevent service disruptions
- Coordinate cash receipts and dispatches with the cash-in-transit team
- Enforce cash-management policies and escalate outlet issues
- Track agent liquidity and help resolve liquidity issues
- Assist customers and agents with Wave services, accounts, the app, and physical cards
What we're looking for
- Strong English and preferably other local languages in Malawi
- At least 3 years of experience in cashiering, cash management, reconciliation, liquidity management, cash handling, or a similar role
- Bachelor’s degree in accounting, finance, banking, or a related discipline
- Work authorization in Malawi
Nice to have
- Experience supporting mobile-money agents or customers
Benefits
- Health insurance for employees and dependents
- 26 weeks of parental leave for mothers and 4 weeks for fathers
- Subsidized childcare after returning to work
- Airtime reimbursement
- Free food and office space