179K–260K USD / year
Principal Product Manager, AI Assistant
ProductHybrid — Denver, CO; New York, NY; San Francisco, CA
Published on 2026-09-23
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Gusto is looking for a Principal Product Manager for its CoreX AI team to define and enhance their conversational AI assistant. The role entails developing strategies to empower small businesses through AI while ensuring product quality and integration across various services.
About the company
Gusto is a digital platform that provides payroll, benefits, and human resource management solutions for small to medium-sized businesses. The company focuses on simplifying HR processes and ensuring compliance, while also offering tools for employee engagement and retirement planning.
The team
CoreX AI team
What you'll do
- Define the product vision for Gusto’s conversational assistant
- Expand the capabilities of the assistant across payroll and HR services
- Partner with engineering and data teams on API exposure and integration
- Collaborate with design and UXR to shape customer experience
- Ensure fast-paced delivery of features that provide customer value
What we're looking for
- 10+ years of product management experience
- Experience with AI product development
- Strong communication skills for engaging with leadership
- Hands-on approach to building and prototyping
- Ability to navigate a fluid and evolving product landscape
Nice to have
- Experience in building trusted AI products
- Understanding of AI evaluation processes
- Familiarity with API strategy and development