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Principal Solutions Architect, Professional Services
Customer successRemote — Australia
Published on 2026-11-03
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Build and scale Docker’s Professional Services practice, helping enterprise customers adopt containerization, agentic AI, and secure software supply-chain solutions. This senior role combines customer architecture engagements with service strategy, partner enablement, and cross-functional work to grow customer value and services revenue.
About the company
Docker is a software platform that enables developers to automate the deployment, scaling, and management of applications using containerization technology. The company serves a wide range of industries by providing tools and services that facilitate development and operational efficiencies.
The team
Customer Success — CS-Professional Services
Stack
DockerDocker DesktopDocker HubDocker ScoutKubernetesModel Context Protocol (MCP)OktaAzure AD
What you'll do
- Develop repeatable reference architectures, customer collateral, and SOW templates for Docker services.
- Lead enterprise discovery and architecture engagements, including self-hosted and air-gapped deployments.
- Guide customers on agentic AI toolchains, MCP architecture, orchestration, observability, and secure deployment.
- Advise customers on containerization and software supply-chain security.
- Enable technical integration partners, system integrators, and service delivery partners.
- Translate customer feedback into product, services, and partner strategy.
What we're looking for
- 7+ years in professional services solution architecture, technical consulting, or a similar role.
- Experience designing self-hosted and air-gapped deployments, including offline toolchains and network-isolated Kubernetes.
- Enterprise identity integration experience with IdPs and protocols such as Okta, Azure AD, LDAP, OIDC, SAML, and SSO.
- Working knowledge of MCP and hands-on experience with enterprise AI/ML workflows, LLM deployment, and agentic AI architectures.
- Strong container and software supply-chain security knowledge, including image signing, attestations, SBOMs, and vulnerability management.
- Executive-level facilitation and stakeholder management skills.
- Experience delivering services engagements tied to customer value and revenue or ARR growth.
Nice to have
- Experience architecting secure AI platforms and AI supply-chain workflows in large enterprises.
- Background enabling system integrators, consultancies, or partner ecosystems.
- Fortune 500 consulting experience in regulated industries.
- Experience with AI security architecture, secure MCP deployments, secrets management, and runtime isolation.
Benefits
- Remote-first work with flexible scheduling.
- Generous PTO, quarterly wellness days, and an end-of-year wellness break.
- Home office support and a US$100 monthly technology stipend.
- Annual learning and development stipend.
- 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees.
- Country-dependent medical, retirement, and paid holiday benefits.