385K–460K USD / year
Product Manager, Billing
ProductHybrid — San Francisco, CA | New York City, NY
Published on 2026-10-07
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About this role
As a Product Manager, you will be responsible for enhancing the billing experiences for Claude customers, from purchase to invoice. This role involves collaborating with various teams to understand customer needs and streamline billing processes.
About the company
Anthropic builds reliable and interpretable AI systems, including the Claude family of models, for businesses and developers. The company focuses on AI safety research and practical AI assistants for enterprise and consumer use.
The team
Internal Products and Technologies organization
What you'll do
- Understand customer segments and identify billing friction.
- Partner with Growth to optimize purchase and upgrade flows.
- Collaborate with Trust & Safety to prevent abuse.
- Design user-friendly billing experiences.
- Coordinate with Engineering and Design for consistent product interactions.
- Drive product strategy and communicate with senior leadership.
What we're looking for
- 7+ years of product management experience.
- Experience with self-serve purchase and subscription models.
- Strong product design instincts.
- Familiarity with LLM-powered product features.
- Ability to discuss system design with engineers and functions with other teams.
- Resourceful and capable of making trade-offs.
Nice to have
- Experience with usage-based or hybrid pricing tools.
- Worked with Trust & Safety to mitigate abuse.
- Launched products in new countries.
- Built self-serve help experience reducing support contacts.
- Experience scaling through hypergrowth.
Benefits
- Competitive compensation and benefits.
- Generous vacation and parental leave.
- Flexible working hours.