74K–89K GBP / year
Product Marketing Operations Manager
OperationsRemote — United Kingdom
Published on 2026-11-10
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About this role
Support and improve Grafana Labs’ product marketing operations, including performance reporting, cross-functional coordination, collateral, and product knowledge management. Experiment with AI workflows and prototypes, define quality evaluations, and partner with software engineers to develop promising tools.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
What you'll do
- Drive cross-functional initiatives and track tasks, follow-ups, and deadlines.
- Coordinate shared priorities and enablement activities with Field, Enablement, and Marketing teams.
- Track and report weekly on content, enablement, and launch performance and usage.
- Prototype and evaluate AI workflows and tools, then hand promising solutions to engineers for production development.
- Maintain accurate product marketing collateral and help sellers find and use it.
- Keep the shared product knowledge base complete and current.
What we're looking for
- At least 2 years in operations, analytics, enablement, or technical support within a software company’s Product or Marketing organization.
- Use AI and other tools to analyze data, verify results, and make clear recommendations.
- Experience with AI agents, including building skills and automated workflows used by multiple people.
- Ability to define and evaluate quality standards for AI-generated output.
- Ability to understand observability products and explain their value to SREs and platform engineers.
- Ability to build dashboards and pages in Grafana or learn quickly.
- Strong project management, organization, written and verbal communication, and presentation skills.
Nice to have
- Bias toward building, testing, and shipping solutions.
- Ability to manage multiple priorities in a fast-paced, changing environment.
- Strong emotional intelligence and interpersonal skills.
Benefits
- Restricted Stock Units (RSUs)
- 30 days of annual leave, including 3 Grafana Shutdown Days
- In-person onboarding