84K–101K EUR / year
Product Marketing Operations Manager
OperationsRemote — Ireland
Published on 2026-11-10
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About this role
Keep Grafana Labs’ product marketing operations running smoothly and improve the systems, tools, and processes the team depends on. The role combines analytics, cross-functional project coordination, collateral and knowledge-base management, and experimentation with AI workflows and prototypes.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
What you'll do
- Coordinate cross-functional initiatives across GTM, Product, Marketing, Enablement, and field teams; track actions and deadlines.
- Measure and report weekly on content, enablement, launches, and collateral usage.
- Test AI workflows and prototypes, define quality standards, and collaborate with engineers to develop promising tools.
- Maintain accurate, accessible product marketing collateral and enablement materials.
- Keep the shared product knowledge base complete and current.
What we're looking for
- At least 2 years in operations, analytics, enablement, or technical support within a software company’s Product or Marketing organization.
- Use AI and other tools to analyze data, validate results, and make clear recommendations.
- Experience with AI agents, including building skills and automated workflows used by multiple people.
- Ability to assess AI output quality and express that judgment through evaluations.
- Ability to understand software products and explain their value to SREs and platform engineers.
- Ability to build Grafana dashboards and pages, or learn quickly.
- Strong project management, organization, communication, and presentation skills.
Nice to have
- Bias toward action and experience building, testing, and shipping solutions.
- Ability to manage multiple priorities in a fast-paced environment.
- Adaptability and strong interpersonal skills.
Benefits
- Restricted Stock Units (RSUs).
- 30 days of annual leave per year, including 3 Grafana Shutdown Days.
- Remote work and in-person onboarding.