55K–76K GBP / year
Product Operations Associate
OperationsHybrid — London
Published on 2026-11-05
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About this role
The Product Operations Associate will support Product Managers with a mix of strategic projects and hands-on operational work. The role involves bringing clarity to ambiguous problems, improving processes, and coordinating across functions in a fast-growing company.
About the company
incident.io is an incident management platform that helps engineering teams declare, coordinate, and learn from production incidents with structured workflows and tooling.
What you'll do
- Support Product Managers as a trusted operational partner
- Break down complex problems into actionable plans and deliver results
- Coordinate projects across functions, including international operations
- Improve processes and build systems to address inefficiencies
- Help route customer feedback from go-to-market teams to Product
What we're looking for
- Experience in a fast-paced environment such as a startup, consulting, banking, or founding
- Strong ownership and bias to action
- Fast learner with strong analytical thinking
- Confident communicator who works well across functions
- Comfortable with ambiguity and able to bring clarity
Benefits
- Meaningful equity
- Private medical insurance
- Competitive annual leave
- First Friday of every month off
- Enhanced pension
- Generous parental leave
- £1,000 setup budget and £500 annual personal development budget
- Unlimited AI spend