250K–300K USD / year
Product Operations, Brand Partnerships
OperationsHybrid — New York
Published on 2026-10-06
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Substack is seeking a Product Operations lead for their brand partnerships team to oversee campaign workflows, integrations, and marketplace quality. This is a founding role focused on building the sponsorships business from the ground up and requires hands-on experience with ad operations and technical management.
About the company
Substack is a publishing platform for independent writers and creators to run paid newsletters and grow audiences. It serves creators and media businesses monetizing direct subscriber relationships.
The team
Sponsorships
What you'll do
- Own trafficking, QA, launch, and delivery monitoring for sponsorship formats
- Manage order workflows, reporting, and billing processes
- Implement tracking and measurement integrations
- Serve as the first-line solutions lead for brands in the marketplace
- Collaborate with design and engineering for tool development
- Contribute to AI-driven outbound and onboarding processes
- Create playbooks and documentation for custom formats
What we're looking for
- 10+ years in ad operations or technical account management
- Hands-on experience with campaign trafficking and third-party measurement
- Fluency with data analysis and spreadsheet skills, SQL is a plus
- Experience in sales calls to address technical questions
- Ability to debug discrepancies and spec internal tools
- Strong process-building instincts and systems for scaling
- Familiarity with sponsor sales and measurement is a plus
- Experience with APIs or workflow automation is a plus