Product Specialist

About this role

Cosuno is hiring a customer-facing Product Specialist to help customers navigate its construction tendering and procurement platform. The role combines deep product expertise, enterprise customer conversations, feedback analysis, and coordination of custom developments.

About the company

Cosuno is a construction tendering platform that helps contractors find relevant bids and submit offers across the DACH market.

The team

Tech and Product; reports to the Head of Product.

What you'll do

• Answer complex product questions from Sales, Customer Success, and Account Management, and document recurring answers.
• Lead customer feedback sessions, roadmap discussions, and workshops.
• Find product-based solutions to customer problems and explain product decisions.
• Use customer feedback and usage data to provide prioritized input to product managers.
• Project-manage custom developments, coordinating scope, timelines, Product, and Engineering.
• Support complex sales demos and present product roadmaps and decisions.

What we're looking for

• 2–4 years in a customer-facing B2B SaaS product role.
• Learn complex products quickly and explain them clearly to varied audiences.
• Confidently lead customer meetings, handle difficult questions, and communicate decisions with sound reasoning.
• Experience managing projects with external stakeholders, including scope, timelines, and expectations.
• Able to organize customer feedback and use product usage data to support recommendations.
• German at C2 level and fluent English.
• Use AI tools regularly in daily work.

Nice to have

• Experience in construction, construction technology, or procurement.
• Product enablement experience, such as help centers, webinars, or product tours.

Benefits

• Work remotely from anywhere in Germany or from the Berlin Kreuzberg office.
• New MacBook Air.
• Regular company off-sites and team events.
• Permanent contract.
• Regular one-to-ones and development conversations.