120K–165K USD / year
Product Storyteller
MarketingHybrid — San Francisco, California
Published on 2026-10-27
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About this role
Turn Substack product updates into compelling stories and practical resources for writers and creators. The role combines product launch coverage, creator features, guides, and short videos, working across editorial, product, communications, and creator partnerships.
About the company
Substack is a publishing platform for independent writers and creators to run paid newsletters and grow audiences. It serves creators and media businesses monetizing direct subscriber relationships.
The team
Editorial team within Brand & Communications; reports to the editor of On Substack.
What you'll do
- Write product launch stories and creator-facing features for On Substack.
- Create and update guides that help creators use Substack tools and grow their publications.
- Manage editorial production for Product Lab and the Bestseller publication.
- Work with product teams to understand and verify upcoming features.
- Interview creators and gather examples, testimonials, and stories.
- Coordinate coverage, reviews, assets, approvals, and publishing timelines.
- Create simple video and visual explainers.
What we're looking for
- 5+ years of relevant communications, journalism, or editorial experience.
- Exceptional writing and editing skills with a strong portfolio.
- Ability to explain product features clearly and identify compelling story angles.
- Strong project management and cross-functional communication skills.
- Comfort creating simple videos and visual explainers.
- Understanding of Substack’s voice and independent creators’ needs.
- Willingness to collaborate with creators across a range of views.
Nice to have
- Experience in technology.
- Advanced video or visual production skills.
Benefits
- Equity
- Exceptional benefits