120K–135K USD / year
Professional Services Engineer
OtherRemote — Central or Eastern timezones
Published on 2026-10-15
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
We are looking for a customer-focused Professional Services Engineer to help clients with the implementation and integration of our cybersecurity solutions. The ideal candidate should have a strong technical background in endpoint security and be able to troubleshoot complex issues while providing training and support to clients.
About the company
Cyberhaven is a data security company that uses AI-enabled data lineage to protect sensitive information across cloud apps, endpoints, and AI systems. Its platform helps organizations prevent data loss, manage insider risk, and stop data exfiltration.
What you'll do
- Implement and configure Cyberhaven's solutions for clients
- Collaborate with clients to understand technical requirements
- Analyze log files and debug complex technical issues
- Work with cross-functional teams to deliver high-quality solutions
- Provide technical training to end users
- Serve as a trusted advisor to clients for maximizing product value
- Conduct regular progress updates and post-implementation reviews
What we're looking for
- 3+ years of experience in Professional Services or similar role
- Experience with endpoint security products and DLP solutions
- Understanding of data classification methodologies
- Project management skills for strict timelines
- Hands-on experience with SaaS-based security technologies
- Strong communication skills for diverse stakeholders
- Knowledge of system software design