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Professional Services Engineer II
Customer successWorkplace — unknown
Published on 2026-10-16
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Professional Services Engineer II at Tines will guide customers through automation solutions and workflows tailored to their needs. The role involves close partnership with project and engagement management teams while collaborating across functions to enhance customer productivity through automation.
About the company
Tines is a security automation platform that helps security and IT teams build no-code workflows to respond to alerts and operational tasks.
What you'll do
- Scope automation Stories based on customer requirements
- Analyze customer tools, processes, and pain points for automation roadmap
- Design and develop Automation Stories in the customer Tines tenant
- Deliver documented production-ready stories and workflows
What we're looking for
- 5+ years in delivering Professional Services or SOAR platforms
- Strong customer-facing skills
- Proficient in understanding customer workflows
- Experience with API documentation and tools