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Professional Services Manager
Customer successHybrid — Barcelona
Published on 2026-08-06
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Professional Services Manager at Abacum will lead the implementation of the Business Planning solution, ensuring customer success from project scoping to delivery. This role involves coordinating with various stakeholders and managing both direct and partner-delivered implementations.
About the company
Abacum is an FP&A platform for finance teams at growing companies. It helps leaders plan, forecast, and report with connected financial workflows.
What you'll do
- Oversee end-to-end delivery of implementation projects
- Collaborate with Sales on project scoping and SOW presentation
- Build project documents, budgets, and resource plans
- Manage implementations with internal and partner delivery
- Act as a trusted advisor to client stakeholders
- Coordinate with multiple teams for a coherent client experience
- Mentor junior team members on delivery standards
What we're looking for
- 4+ years of experience with financial planning/EPM platforms
- Experience scoping projects pre-sale and presenting SOWs
- Direct experience managing implementations via partners
- Knowledge of FP&A processes and concepts
- Ability to manage multi-stakeholder projects
- Proficiency with SaaS project tools and Agile methodologies
- Excellent client-facing communication skills
Benefits
- Competitive compensation including equity package
- Competitive vacation policy
- Medical Insurance
- Learning & Development budget
- Access to wellbeing platform
- Language courses