168K–203K USD / year
Programs and Business Operations Lead
OperationsRemote — United States
Published on 2026-09-22
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About this role
As a Programs and Business Operations Lead at Airbnb, you will develop and execute strategies to grow the platform's success. This role focuses on collaboration across product, marketing, and cross-functional teams to design and launch impactful programs for hosts and guests.
About the company
Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.
What you'll do
- Develop actionable business analysis.
- Provide data-driven insights using SQL, Excel, and Tableau.
- Partner with product and marketing to translate business goals.
- Identify new growth opportunities and design experiments.
- Build tools to support teams in making decisions.
- Create materials to communicate strategy and performance.
- Manage cross-functional workstreams.
What we're looking for
- 10+ years experience in consulting or strategy operations.
- Ability to prioritize and execute new initiatives.
- Excellent project management and multitasking skills.
- Strong analytical and communication skills.
- Deep understanding of supply/demand dynamics.
- Background in loyalty or incentive programs preferred.
- Proactive and able to deal with uncertainties.
- Comfortable with data analytics tools like Excel and SQL.
Nice to have
- Experience with loyalty programs.
- Familiarity with incentive design.