168K–203K USD / year
Programs & Business Operations Lead
OperationsRemote — United States
Published on 2026-10-23
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About this role
Lead demand strategy and business growth for Airbnb Experiences in priority markets, while owning selected global programs to improve how guests discover and book experiences. Develop data-informed growth plans, align cross-functional teams, and test new approaches to scale the business.
About the company
Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.
The team
Experiences Global Growth and New Initiatives Team
What you'll do
- Develop and implement growth strategies for Airbnb Experiences
- Own demand and business growth for priority markets and connect market plans to global strategy
- Lead cross-functional programs that improve guest discovery and booking
- Translate data and market insights into operational plans and recommendations
- Coordinate with product, finance, marketing, community, communications, sales operations, and supply teams
- Design and test growth experiments, incentives, business models, and operating approaches
- Prioritize opportunities and resources to improve business outcomes and operating efficiency
What we're looking for
- 10+ years leading complex growth initiatives or business programs in high-growth environments
- Track record of building and scaling new businesses
- Experience launching and scaling go-to-market initiatives such as paid marketing, referrals, partnerships, or growth experiments
- Strong analytical and strategic skills, including the ability to turn complex information into clear recommendations
- Ability to influence executives and align cross-functional teams
- Experience leading strategic and tactical execution in a large organization
- Comfort working independently amid ambiguity and rapidly testing new ideas
- Enthusiasm for community engagement and Airbnb’s core values
Nice to have
- Consumer services experience, particularly at a digital company
- Experience with ambassador programs, distribution partnerships, or affiliate growth