70K–80K GBP / year

Project Manager

Customer successHybrid — London
Published on 2026-08-21
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

Own end-to-end enterprise implementations of Sona’s workforce management products, delivering to agreed scope, budget, and timelines. Work with customer stakeholders and internal teams across multiple sectors, with a focus on strong customer outcomes and early value realisation.

About the company

Sona is an AI workforce management platform for frontline organisations, covering scheduling, time and attendance, HR, and payroll.

The team

Customer and Implementation teams

What you'll do

  • Deliver projects on time, within scope and budget
  • Manage project risks, dependencies, and scope changes
  • Build customer relationships and manage stakeholder expectations
  • Coordinate internal teams, vendors, and customers
  • Maintain project documentation and status reports; escalate risks
  • Improve delivery processes and tools

What we're looking for

  • Experience delivering enterprise software implementation projects
  • Strong communication and stakeholder management, including with C-level executives
  • Leadership and collaboration skills; able to influence without direct authority
  • Strong risk management, planning, and prioritisation
  • Organised and results-driven under pressure
  • Able to present, report, and manage multiple complex projects
  • Comfortable using AI in work and evaluating where to trust it

Nice to have

  • Workforce management or HR software experience
  • Experience with Smartsheets
  • Experience supporting customers in frontline or operationally complex industries

Benefits

  • Share options
  • 35 days annual leave, including 10 flexible public holiday days
  • Additional annual leave for each year of service
  • Pension contributions matched up to 5%
  • Health insurance
  • Enhanced parental leave and pay
  • Childcare salary-sacrifice scheme
  • Annual team retreats
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