QA Analyst, Mind

About this role

Join Sword’s Mind team as a QA Analyst, helping ensure AI-powered mental healthcare experiences are reliable, safe, and usable. Collaborate across product, engineering, design, AI, and clinical teams throughout discovery, development, testing, and release.

About the company

Sword Health is a digital musculoskeletal care company that helps employers and health plans deliver AI-powered physical therapy and related care programs.

The team

Mind team

Stack

What you'll do

• Contribute to product discovery, requirements, and feature design to identify quality risks early
• Translate requirements into acceptance criteria and test scenarios
• Design, execute, and maintain functional, regression, integration, and end-to-end tests
• Test mobile apps, backend services, APIs, and AI-powered features
• Document defects and coordinate with engineers through resolution
• Improve QA processes, documentation, and test automation

What we're looking for

• 1–2 years of QA, software testing, or software development experience with hands-on testing
• Experience designing, executing, and documenting test cases
• Basic to intermediate programming knowledge and ability to understand code
• Strong analytical skills, attention to detail, and proactive problem-solving
• Able to work independently and collaborate across teams
• Strong written and verbal English

Nice to have

• Background in psychology, mental health, or a related field
• Interest in mental health, behavioural science, and digital healthcare
• Demonstrable AI projects or AI-driven workflows
• Knowledge of APIs, HTTP requests, and Postman
• Test automation experience and familiarity with Jira, Git, or Android Studio
• Understanding of healthcare products, clinical workflows, or safety-critical software
• Experience using AI tools to improve development, testing, or team workflows