Up to 24K EUR / year
Remote Customer Care Specialist - Dutch or German (up to 24.000€ gross/year)
Customer successRemote — Europe
Published on 2026-06-30
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About this role
Support Finom customers, primarily by phone and also through chat and email. Handle complex or high-impact issues with empathy, ownership, and a focus on creating a positive customer experience.
About the company
Finom is a European business banking and finance platform that combines accounts, cards, invoicing, and accounting tools for SMEs and entrepreneurs.
What you'll do
- Assist customers by phone, chat, and email
- Resolve complex or high-impact customer issues
- Build rapport, show empathy, and take ownership of customer concerns
What we're looking for
- Dutch or German language proficiency