Up to 24K EUR / year
Remote Customer Care Specialist - Dutch or German (up to 24.000€ gross/year)
Customer successRemote — unknown
Published on 2026-09-16
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About this role
Provide customer care for Finom, supporting customers primarily by phone and also through chat and email. The role focuses on resolving complex or high-impact issues with empathy, ownership, and a strong customer experience.
About the company
Finom is a European business banking and finance platform that combines accounts, cards, invoicing, and accounting tools for SMEs and entrepreneurs.
What you'll do
- Support customers primarily via phone, as well as chat and email
- Resolve complex or high-impact customer issues
- Build rapport, show empathy, and take ownership of customer concerns
What we're looking for
- Dutch or German language skills