88K–128K USD / year
Renewals Associate
SalesWorkplace — San Francisco Bay Area, Seattle, Los Angeles, New York, remote
Published on 2026-10-28
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About this role
Own and lead customer renewal conversations, working with account teams to retain and grow Airtable contracts. The role combines customer engagement, forecasting, negotiation, and identifying expansion opportunities.
About the company
Airtable is a flexible database and app-building platform that combines spreadsheet ease with relational data. It helps teams organize work and build custom workflows without heavy engineering.
What you'll do
- Lead the renewals process in collaboration with account teams
- Engage decision-makers to uncover requirements and remove renewal roadblocks
- Maintain and report a rolling 90-day renewals forecast
- Negotiate and execute renewal contracts with legal partners
- Identify upsell and cross-sell opportunities at renewal
- Build renewal processes and playbooks to maximize revenue retention
What we're looking for
- 2+ years of quota-carrying post-sales, customer success, or account management experience
- Strong negotiation skills and experience closing large, complex contracts
- Ability to collaborate with internal and customer-facing partners
- Experience creating processes and initiatives to grow business
- Understanding of enterprise SaaS applications and collaboration technology
- Track record of achieving individual and team goals
- Ability to thrive in a rapidly changing environment