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Renewals Manager
SalesRemote — Ireland
Published on 2026-10-14
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Renewals Manager will manage an assigned portfolio of customer renewals, engaging in consultative conversations to identify expansion opportunities. This role focuses on accurately executing renewal processes, collaborating with various teams to drive customer retention and revenue growth.
About the company
GitLab is a DevSecOps platform that brings source control, CI/CD, security, and project management into a single application. It helps engineering teams plan, build, secure, and ship software faster.
The team
Renewals team
What you'll do
- Manage customer renewals and track key dates
- Engage in consultative conversations with customers
- Identify expansion opportunities within existing accounts
- Prepare and send accurate renewal quotes and documentation
- Analyze renewal situations and escalate unusual cases
- Collaborate with Sales, Customer Success, and Finance teams
- Maintain accurate records in the CRM system
What we're looking for
- Ability to execute basic renewal processes
- Developing understanding of GitLab's values and culture
- Strong attention to detail and organizational skills
- Clear written and verbal communication skills
- Collaborative mindset with openness to feedback
Benefits
- Flexible Paid Time Off
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support